Terms & Condition
- Guidelines -
Your reference for using our platform legally and fairly
Terms & condition.
1. Acceptance of Terms
By using [Your Company Name]’s services, including booking a TV mounting service through our website, you agree to the following Terms and Conditions. These terms govern all interactions with our site and services.
2. Services Provided
We provide professional TV mounting services, including wall installation, cable management, and mount installation.
All installations will be carried out in accordance with industry standards for safety and quality.
3. Customer Responsibilities
Accessibility: The customer must ensure that the installation area is accessible and free of any obstructions prior to the service appointment.
Hardware: Customers are responsible for providing appropriate TV mounts unless purchased directly through us. We will recommend the best mounting solutions based on your TV model.
Disclosure of Hazards: Customers must inform us of any potential issues, such as hidden wiring, plumbing, or structural concerns, prior to the scheduled service.
4. Service Limitations
Our technicians will assess the suitability of the wall and structure for TV mounting. We are not liable for damages caused by unsuitable wall types, such as drywall without studs, weak masonry, or other structural issues.
We are not responsible for any damage or injury resulting from incorrect use of the TV mounting after installation.
5. Pricing and Payment
All prices are clearly outlined at the time of booking and are subject to change based on the complexity of the installation.
Payment is due upon completion of the service unless otherwise agreed.
We accept [list of payment methods].
6. Cancellation and Rescheduling
Customers may cancel or reschedule their appointment with at least 24 hours’ notice to avoid a cancellation fee.
A cancellation fee of [specify fee] may apply for appointments canceled less than 24 hours before the scheduled time.
7. Warranty and Liability
Workmanship Warranty: We provide a [specify period] warranty on all our TV mounting services, covering defects in workmanship.
Warranty does not cover damage caused by the customer, environmental factors (such as water damage), or modifications made after installation.
We are not liable for any damage exceeding the total service fee.
8. Privacy and Data Protection
We collect personal information, such as your name, contact details, and payment information, solely for the purpose of providing services and processing payments.
We respect your privacy and will not share your data with third parties except where required by law.
9. Governing Law
These Terms and Conditions are governed by the laws of [your location, e.g., the state of California]. Any disputes will be handled under these laws.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on our website and will be effective immediately.
Refund Policy.
At [Your Company Name], we aim for complete customer satisfaction, offering refunds for cancellations made at least 24 hours before the scheduled service or in cases where service issues arise due to our fault, such as incomplete or unsatisfactory work; however, refunds do not apply to problems caused by inaccurate information, pre-existing damage, or structural limitations. Refund requests must be submitted within 48 hours of service completion via email with order details and reasons for the request, and approved refunds are processed within 7-10 business days. Deposits are refundable only with timely cancellation, while late cancellations or no-shows may incur fees, and custom installations or satisfactorily completed services are non-refundable. For further inquiries, contact us at [Your Phone Number] or [Your Email Address].
Privacy Policy.
1. Installation Scope
- We provide professional TV mounting services for drywall, concrete, brick walls, and above fireplaces.
- The service includes secure mounting, cable concealment (optional), and alignment for the best viewing experience.
- Customers must ensure that the wall is suitable for mounting and disclose any potential issues, such as plumbing or wiring behind the wall.
2. Customer Responsibilities
- Ensure that the mounting area is clear and accessible before the technician arrives.
- Provide the TV, mount, and any additional hardware unless purchasing directly from us.
- Disclose wall materials and any structural concerns beforehand.
3. Service Limitations
- We are not responsible for damages caused by concealed wiring, plumbing, or other unforeseen structural issues.
- The service does not include electrical outlet installation or major carpentry work unless specified.
4. Liability Disclaimer
- While we ensure the safe and secure installation of your TV, we are not liable for damages due to improper wall conditions, misuse, or alterations made after installation.
- We recommend following all manufacturer guidelines for TV and mount usage post-installation.
5. Warranty and Maintenance
- Our TV mounting services include a [specific time frame] warranty for workmanship.
- Warranty claims do not cover damages due to misuse, accidents, or structural issues unrelated to installation.
6. Cancellation and Rescheduling
- Appointments can be canceled or rescheduled up to 24 hours in advance without a fee.
- Cancellations made less than 24 hours before the appointment may incur a [specific fee].
7. Payment Terms
- Full payment is due upon service completion unless otherwise agreed.
- Accepted payment methods include [list payment options].
8. Cable Management
- Basic cable management is included with most services.
- Advanced solutions, such as in-wall cable concealment, may require additional fees and consultation.
9. Safety Guidelines
- TVs larger than [specific size] or heavier than [specific weight] may require additional support or mounting solutions.
- Fireplace mounting is subject to heat exposure tests to ensure safety.
10. Contact and Support
- For inquiries or support regarding your TV mounting service, contact us at [phone number] or [email address].